If necessity is the mother of invention, a laggard state and bad rep 20 years ago forced Domino’s Pizza to rewrite its 60-year-old recipes, modernize its legacy system, and rethink how it does business. Now, you can order their pizza from smartwatches, Twitter, or mobile devices. It became a poster child of digital transformation, now priding itself as the largest pizza company based on global retail sales.
Its secret sauce? Going mobile-first.
A Mobile-First Approach to Paving a Digital Transformation Roadmap
A mobile-led, mobile-first, and mobile-ready approach uses the mobile platform to address the pain points of digital transformation. This involves modernization and integration of legacy systems, IT infrastructure, and application/software to better align them with current and future business needs.
Why a mobile-first approach?
- Mobile devices are everywhere — from the workplace to the household.
- Build a stronger brand and improve digital customer experience.
- Accelerate time to market.
- Empower the team to automate or simplify workflows.
- Provide ways to deal with unknowns (e.g., COVID-19, remote working).
How the Mobile Platform Helps Modernize Legacy Systems
It’s a practical starting point for organizations laying out their digital transformation roadmap. Adopting a mobile-first approach helps IT and development teams to:
- Enable an enterprise mobility strategy for the workplace.
- Learn what technologies and processes can be changed.
- Identify which parts of the underlying IT architecture or back-end components need to be updated.
Digital transformation and mobile app modernization involve re-engineering existing software, adding new functionalities, containerizing applications, leveraging API integration, and migrating legacy systems to new environments, to name a few. Mobile platforms provide opportunities to accomplish these.
Mobile-First Design and Digital Transformation Case Studies
Our work with Wilson Parking enabled one of the largest car park management companies to deliver seamless digital customer experience by revamping their mobile apps and reworking their back-end infrastructure.
With Hong Leong (HL) Insurance, we banked on a mobile-first strategy for the tech-savvy Gen Z and millennial customers. We baked security and privacy into the development life cycle and provided more ways for insurance services to be embedded in other features like weather reports and currency exchange rate calculators.
Today, employees and customers want businesses to deliver more value upfront, wherever and whenever they want. Disruptive innovations help address this. A mobile-first strategy is an opportunity to use API-driven and cloud-native approaches across the company’s technology portfolio.
Read and download our whitepaper, “Mobile-First Digital Transformation Playbook: A Practical Guide on Going Mobile and Modernizing Apps,” which will provide you with insights and practical how-tos to in using the mobile platform to digitally transform your business.
Our playbook covers the following:
- Areas in the organization that can be digitally transformed through the mobile platform
- How a mobile-first approach fits into the enterprise’s IT and digital transformation strategy
- How to choose the tech stack for developing mobile apps
- Mobile app development technologies, architectures, and platforms, including their pros and cons — i.e., native mobile app and progressive web app (PWA), hybrid-native, hybrid-web
- How an API-first and microservices-based architecture supports multiplatform digital experience
- Ensuring security and privacy in mobile apps
- Digital transformation case studies: Wilson Parking and HL Insurance
Oursky partners with enterprises and IT teams in adopting a mobile-first strategy to modernize their apps and infrastructures. Oursky has a dedicated team of cloud-native app development experts who can help you navigate your journey to microservices, containerization, Kubernetes, and serverless platforms. Schedule a no-commitment consultation with us and we can explore how to fast-track your digital transformation.